Operations and Project Management Case Study

BAA's T5: Novel Project Management

OR

Abstract:
BAA Plc., the world's largest commercial operator of airports, resumed its construction of Heathrow's fifth terminal (T5). T5 was not just a terminal building but a transport interchange involving the boring of tunnels, construction of roads, car parking, retail facilities, waste management and airfield facilities. Ever since the idea of the project was proposed, there were different opinions expressed by various people. The plans of T5 were subject to UK's longest ever governmental inquiry lasting for three years and 10 month and costing 80 million pounds. The risks attached to this mega project compelled BAA to tackle them in novel ways.

Pedagogical Objectives:

• To discuss the novel project management techniques adopted by BAA in managing the T5 project.

Keywords : BAAs novel project management; Heathrow Airport's Terminal 5; Tony Douglas; British construction industry; Transportation and logistics; Just-in-time logistics; Architectural design; Linear programming; Operating Strategies Case Study; Operational management; Friends of the Earth; Twin rivers project

Contents:

• Introduction
• T5: The Odyssey
• T5 – The New Generation Construction Project
• The Challenges Ahead